Introduction
Welcome to Esprit Canin! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use the Esprit Canin mobile application and services, including Dog Walkers, Dog Hostel, and Dog Grooming services.
By using Esprit Canin, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
Name
Email Address
Phone Number
Address (for service locations)
Payment information (if applicable)
1.2 Pet Information
Pet’s Name
Breed, Age, and Weight
Health Conditions
Vaccination History
1.3 Usage Data
Device information (e.g., model, operating system)
IP address
Location data (with your consent)
Interaction data within the app
2. How We Use Your Information
We use your information to:
Provide, personalize, and improve Esprit Canin services.
Schedule and manage dog walking, grooming, or boarding appointments.
Communicate with you regarding appointments, updates, or promotional offers.
Process payments securely.
Enhance app performance and resolve technical issues.
Comply with legal obligations and prevent fraudulent activity.
The Company also receives information about your network and device when you use our services. However, the Company will ask you to opt-in before we use GPS or any other tool to identify your precise location.
3. Sharing of Information
We do not sell your personal information. However, we may share your information in the following scenarios:
With Service Providers: To connect you with trusted Dog Walkers, Dog Grooming professionals, or Dog Hostels.
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
With Your Consent: For specific purposes where you explicitly agree.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:
Encryption for sensitive data.
Secure payment processing.
Regular security audits.
Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. Please use the app responsibly.
5. Data Retention
We retain your information as long as necessary to provide our services or comply with legal obligations. You may request the deletion of your data at any time by contacting us.
6. Your Rights
As an Esprit Canin user, you have the following rights:
Access Your Data: Request a copy of your personal data.
Update Your Data: Correct any inaccurate or incomplete information.
Delete Your Data: Request data deletion, subject to legal or contractual restrictions.
Withdraw Consent: Opt out of marketing communications or data collection for specific purposes.
To exercise your rights, contact us at info@skilledk9.in.
7. Third-Party Services
Our app may include links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of these third parties.
8. Children’s Privacy
Esprit Canin is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the app or email.
10. Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy, please contact us:
Email: info@espritcanin.in
Phone: +91 99889 88077
Mailing Address: 794, Sector 21, Budanpur, Panchkula, Haryana 134115
Thank you for choosing Esprit Canin. Your trust is our priority.
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